Privacy Policy
At Tech and Gear, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, over the phone, or at our showroom located at Bashundhara City Shopping Complex, Basement 2, Shop No 22, Kawranbazar, Dhaka.
By using our services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, billing/shipping address.
Purchase Information: Details about products you buy, payment information (secured), and warranty details.
Device and Usage Information: IP address, browser type, and browsing activities on our website.
Communication Data: Information you provide when contacting our customer service.
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2. How We Use Your Information
We use your information to:
Process your orders and provide services.
Manage warranties and after-sales support.
Send order updates, promotional offers, or important notices (only with your consent).
Improve our website, products, and customer experience.
Comply with legal obligations.
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3. Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with:
Delivery partners (for shipping your orders).
Payment gateway providers (to securely process payments).
Authorized service centers (for warranty services).
Legal authorities (if required by law).
All our partners are obligated to protect your information.
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4. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure, including:
Secure server connections (SSL).
Payment through trusted gateways.
Internal access control policies.
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5. Your Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving promotional emails or SMS by following the unsubscribe link or contacting us directly.
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6. Cookies Policy
Our website may use cookies to enhance user experience.
Cookies help us understand website traffic and improve our services.
You can choose to disable cookies through your browser settings.
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7. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
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8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact:
Tech and Gear
Basement 2, Shop No 22, Bashundhara City Shopping Complex, Kawranbazar, Dhaka.
Phone: 01677772424
Email: contact.techandgear@gmail.com